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Bill Payments & Recharge
What is the Minimum and Maximum value of recharge ?
| Name of Operator | Minimum (Rs) | Maximum (Rs) |
| AirtelTV | 200 | 1500 |
| Reliance Big TV | 200 | 1500 |
| DISHTV | 200 | 1500 |
| SUNTV | 25 | 1300 |
| TataSky | 00 | 1500 |
| Videocon | 200 | 1500 |
What are the recharge facilities available?
The following services can be recharged:
- Prepaid mobile phone number.
- Direct to home (DTH) set top box connection (TV subscription Recharging).
- Toll Tag or Toll card (used at Toll Road Plazas).
What will happen if I enter an incorrect DTH connection number?
Once the transaction is made, your request for recharge is sent to the operator. If the DTH number is not available with the operator chosen for recharge, the recharge will fail and refunds will be processed within 2 working days. However, if the DTH number provided is available with the Operator, it would be recharged, even if a wrong number was entered by the customer, and no refunds would be available.
What is a recharge facility?
Recharge refers to usage of services after a prior payment for that service is made.
What is DTH recharge?
Under DTH recharge, DTH connection number gets recharged instantly, with the amount for which it is intended to be recharged. The deduction of taxes by the merchant are also carried out.
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Who are the operators for which DTH recharge can be done ?
Currently there is no additional charge levied by the bank or the merchant to the customer.
Is there any additional charge levied by the bank or the merchant?
Currently there is no additional charge levied by the bank or the merchant to the customer.
How does the instant recharge occur for the DTH ?
Customer's DTH connection gets recharged instantly and the customer gets a confirmation on the Operator Channel in his DTH. Customer also gets a confirmation of the recharge from the merchant on the mobile number specified by the customer at the time of giving a recharge request.
Is there any limit on the number of times that a DTH connection number can be recharged?
There is no limit on the number a times a request can be made to recharge the DTH connection number.
When can the DTH Connection request be invalid?
A request will be invalid on account of following reasons:
- A non existing DTH connection number
- A DTH connection number which does not pertain to the chosen DTH operator.
- Incorrect top-up amount
What will happen if I do not get a confirmation message?
In case of non receipt of the confirmation message, the customer will have to check with his/her DTH operator, if there is an increase in the validity in terms of period of the DTH connection number. If the same has not increased, kindly contact Oxigen Services India Pvt Ltd.
What will happen if the validity of the DTH connection number does not increase?
The same will happen if DTH connection number entered is invalid as per Q 8. In such cases, refund is made within 2 working days.
