Terms and condition - Spa La Vie by L'Occitane Offer

A).Terms & conditions:

I. DEFINITIONS

“Alliance Partner” shall mean “Sanghvi Brands” referred to as ‘Partner’, who has entered into an alliance agreement with ICICI Bank for execution of a promotional arrangements, whereby certain promotions will be made available to wealth customers (as defined under the Offer Terms)
“Offer” shall mean such benefits/services/discounts provided by the Alliance partner on purchase of Products/Services using ICICI Bank Credit card, Debit card, ICICI Bank net banking and other payment channels of ICICI Bank during the Offer Period
“Offer Period” shall mean the period commencing from October 1, 2017 and ends December 31, 2018 both days inclusive
"Primary Terms and Conditions" shall mean the terms and conditions applicable to the ICICI Bank’s internet banking facility/service.
“Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
“Website” shall mean the following website of the Alliance Partner: http://www.sanghvibrands.com/
“Void Transaction” shall mean any transaction wherein the transaction has taken place but has been cancelled /rejected /unsuccessful by the Alliance Partner.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. OFFER

Rejuve

15% and more discounts on Spa Services at various premium salons pan India

Brand	Location	ICICI Bank Exclusives	Terms & Conditions
Spa La Vie by L'Occitane	Mumbai / Kolkata / Mussoorie / Khyber & Manali	Complimentary upgrade from 60 mins to 90 mins on all spa services	1. This Offer can only be used at respective Spa L'Occitane - Mumbai, Kolkata, Gulmarg, Manali & Mussorrie and can be utilized towards services only. 2. This offer entitles you to an additional 30 minutes complimentary on any 60 minute service. 3. This offer is redeemable through prior appointments only. 4. This offer cannot be used in conjunction with other promotion or offer. 5. The offers cannot be redeemed for cash and cannot be utilized towards product sales. 6. Spa L'Occitane reserves the right to amend the above terms without prior notice. 7. In case of any dispute, Spa L'Occitane reserves the right of final decision. 8. For any issues in redemption, please contact us at executive.marketing@sanghvibrands.com
Spa by Clarins	Goa	Complimentary upgrade from 60 mins to 90 mins on all spa services	1. This Offer can only be used at respective Spa by Clarins - Goa and can be utilized towards services only. 2. This offer entitles you to a additional 30 minutes complimentary on any 60 minute service 3. This Offer is redeemable through prior appointments only. 4. This offer cannot be used in conjunction with other promotion or offer. 5. The offers cannot be redeemed for cash and cannot be utilized towards product sales. 6. Spa By Clarins reserves the right to amend the above terms without prior notice. 7. In case of any dispute, Spa by Clarins reserves the right of final decision. 8. For any issues in redemption, please contact us at executive.marketing@sanghvibrands.com

Redemption Steps:

Guest needs to call the respective spa & salon for Prior Appointment.
After the confirmation from Spa team (Verbal), Guest can come to respective location to avail the offer and make payment using ICICI Bank instrument

TERM

This Agreement shall be valid until completion of all obligations as per the terms of this Agreement by the Partner unless terminated earlier in accordance with the terms of this Agreement.

GENERAL TERMS

ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the Alliance Partner
All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly or write to executive.marketing@sanghvibrands.com without any reference to ICICI Bank. The same shall be addressed by Alliance Partner, only up to a period of 5 days after the date of transaction/purchase.
The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
The Alliance Partner and ICICI Bank/Alliance Partner shall mutually reserve the right to modify/ change all or any of the terms applicable to the Offer.

V.Terms andConditions:

In addition to the terms and conditions of such partners offering benefits to ICICI Bank Netbanking, credit/debit card holders, other payment channels of ICICI Bank the following terms are applicable t othe Offer.
ICICI Bank holds out now arranty or makes no representation about the quality, delivery or other wise of the goods and services offered by the Alliance Partner
Any dispute or claim regarding the goods, services must be resolved by the Card Holder/s with the Alliance Partner directly without any reference to ICICI Bank.
ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / prizes availed by the Card Holder/s under the Program offered by the Alliance Partner.
ICICI Bank reserves the right to disqualify Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services.
The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.