Quick Action
    Quick Actions
    iPal Icon
    GET A CALL BACK

    Want us to help you with anything?
    Request a Call back

    This field is required Only alphabetes are allowed
    This field is required Only alphabetes are allowed
    Please enter valid number
    Please enter valid email
    Please select product type
    Please enter valid pincode

    Thank you for your request.

    Your reference number is CRM

    Our executive will contact you shortly

    Important information on core system upgrade

     

    The core banking system upgrade will begin at 12 noon on (Saturday) May 9, 2015 and conclude at 9 a.m. on (Monday) May 11, 2015.

     

    1) Which services will be available during this period?

    Date Channel Transactions available
    May 9, 2015 on Saturday till 12 noon Branches
    • Cash Deposit
    • Cash Withdrawal
    • DD/ PO issuance
    • Funds Transfer/ RTGS/ NEFT
    • Cheque book request
    • Cheques deposited in our branches till 6 p.m. on Friday will be processed on May 9, 2015 (Saturday)
    • All cheques submitted to us after 6 p.m. on Friday, May 8, 2015 will be taken up for processing on May 11, 2015 (Monday)
    • Beyond 12 noon the branch channel will be closed till 9 a.m. on (Monday) May 11, 2015
    • Cash Acceptor Machines (in Electronic Branch/ ATM lobby) will be available till 4 p.m. on (Saturday) May 9, 2015
    May 9 – 11, 2015 ATMs
    • Cash withdrawal
    • Cash withdrawal at Non ICICI Bank ATMs
    • Balance inquiry
    • Mini statement inquiry
    • Funds Transfer
    • Cheque book requests
    Internet Banking
    • Generate password
    • FD/ RD Creation
    • Balance inquiry
    • Mobile number update
    • Funds Transfer between ICICI Bank accounts
    iMobile All transactions available like IMPS/ Debit/ credit transfer services

     

    2) Which services will be unavailable during this period?

    Only a limited number of services will be unavailable during this period.

     

    Date Channel Transactions not available
    May 9, 2015 Branches Cash Acceptor Machines:
    Within Branches - not available from 12 noon on (Saturday) May 9, 2015 till 9 a.m. on (Monday) May 11, 2015
    In Electronic Branch/ ATM lobby - not available from 4 p.m. on (Saturday) May 9, 2015 till 9 a.m. on (Monday) May 11, 2015
    Inward remittances will be available on Internet Banking till 2 p.m. on (Saturday) May 9, 2015. It will not be available on (Sunday) May 10, 2015
    Date Channel Transactions not available
    May 9, 2015 Branches Account modification requests for Savings and Current Accounts will be accepted till 12 noon on (Saturday) but will be processed on (Monday) May 11, 2015
    May 9, 2015 on Saturday post 12 noon ATMs
    • FD/ RD creation
    • Transfer to PPF accounts
    • PIN regeneration
    • Mobile number change will not be real time but will be completed on (Monday) May 11, 2015
    Internet Banking
    • Linking of Savings/Current account to User ID
    • Deposits --> iWish accounts will not be available
    • Email ID Updation on the site and Email Updation through SMS
    • Account Statement by email
    • Stop Cheque Request-Single and Multiple
    • Cheque Status Inquiry
    • Tax Payments
    • Form 15 G/H
    • Income Tax e-File
    • Transfer to PPF Account
    • Invest @Ease- Online Purchase of Mutual Fund
    • FD/RD creation through Bank’s website

    The following service requests will not be available:

    • Communication Address change
    • Cheque Book request
    • Status of Cheque Book not received
    • Request for lost ATM Debit Card
    • Status of ATM Debit Card not received
    • Reissue of ATM Debit Card PIN
    • Duplicate Physical Statement
    Close icon
    play-arrow
    pause-arrow