Online Tax FAQs

At present, Users have to visit www.tin-nsdl.com & www.nsdl.co.in for direct & indirect tax payments respectively.

Process flow for direct/indirect tax payments is as below:

• Tax payers to select the relevant challan from NSDL site.
• Taxpayers to enter their PAN / TAN / Assessee code as applicable. There will be an online check on the validity of the PAN / TAN / Assessee code entered.
• If PAN/ TAN/ Assessee code is valid the taxpayer will be allowed to fill up other challan details like accounting head code / Major head code under which payment is made, name and address of TAN and also select ICICI Bank through which payment is to be made.
• On submission of data entered a confirmation screen will be displayed. If the taxpayer confirms the data entered in the challan, it will be directed to the net-banking site of ICICI Bank.
• The taxpayer will login to the ICICI Bank internet-banking site with the user id/ password provided by the ICICI Bank (Corporate Internet Banking / Retail Internet Banking)
• Taxpayer to enter payment details and authorize the payment.
• On successful payment a challan counterfoil will be displayed containing CIN, payment details and Bank name through which e-payment has been made. This counterfoil is proof of payment being made.

Process flow for Gujarat State tax payments is as below:

A dealer can visit the Gujarat state Commercial Tax site by logging on to: Gujarat State Tax Portal

• The dealer can login into the state Treasury portal either directly from the Treasury website or by clicking the “Online Payment” link from the commercial tax portal after he / she has logged in by filling in the relevant details on the left hand side of the menu page.
• After successfully logging into the Treasury portal, the dealer has to select the nature of transaction to be carried out from the “E-Payment” menu. For e.g. to make an e-payment for Commercial Tax, one has to click on the link “Commercial Tax” under the ”E-Payment” category.
• Once the nature of transaction to be carried out is selected, the relevant page with the information of the dealer will be displayed. The dealer is required to fill in particulars such as his/her e-mail ID, head of account / name of account, purpose of challan, dealer type, assessment period, assessment year and name of the bank.
• After completing the e-challan, the dealer has to submit the information for verification by choosing the relevant option. Also, the user will have to key in the amount as per his account balance and tax liability. Once the user fills in these details, he can confirm the transaction by clicking on the “confirm” button on the confirmation page after clicking on the “Next Step” button. He also has the option to modify the details of the transaction by clicking on the “Back” button . The information is now ready to be sent to the Bank’s site.
• On completion of the relevant information, the dealer will be guided to the Bank’s portal, where he can use his Corporate Internet Banking ID to login.
• On login into the Bank’s portal, the information filled by the dealer on the “Treasury” portal (e-challan) will be displayed. The taxpayer / user will now have to select the account from which he or she wants to make the e-payment. He/ She can reject the transaction by clicking “Reject Transaction” button.
• The user can now verify the tax payment details and select the appropriate approver by clicking the “Look Up” option. (Corporate Internet Banking user ID for final approver for payment). For initiating the payment, the taxpayer needs to click on the “Proceed” tab and validate the payment with the transaction password.
• On successful payment, an e-challan counterfoil will be displayed containing the Challn Identification Number (CIN), payment details and the name of the bank through which the e-payment was made. This counterfoil is the proof for the payment made.

Process flow for Delhi State tax payments is as below:

• Click here to visit the site online and log into the site by using the Corporate Internet banking user ID and password.
• After a successful login, create a profile on the website by keying in details like TIN, name and address, e-mail ID, account no etc, and fill in a challan online for the tax amount. Authorize the payment by selecting the payment option by clicking the pending payment list. A taxpayer can authorize payment by selecting payment by radio button and clicking on the 'Proceed' button. Confirmation of the amount is done by clicking 'Make payment'.
• After confirmation, the data entered in the challan will be directed to the Corporate Internet Banking site of ICICI Bank.
• On login into the Bank’s portal, the information filled by the dealer on the “ICICI Bank Delhi Module” portal (e- challan) will be displayed. The user can now verify the tax payment details and select the appropriate approver by clicking “LookUp” option.(Corporate Internet Banking User Id for final approver for payment). For initiating the payment, the taxpayer needs to click on the “Proceed” tab and validate the payment with the transaction password.
• On successful payment an e-Confirmation will be displayed and Counterfoil containing CIN, payment details and the name of the bank through which the e-payment was made can be downloaded as per below process.

Taxpayer can download the Delhi State Tax Payment Acknowledgment by logging into :

• Step 1: Log into Delhi Online
• Step 2: Enter your Corporate ID, user ID and password.
• Step 3: Click on the “MIS” option.
• Step 4: Enter the period for which the tax is paid and click on “Submit”.
• Step 5: Click on the “PDF” icon for downloading said challan and save the challan on your desktop.

Process flow for Chhattisgarh State Tax payments is as below:

• Log on to Chhattisgarh State Tax Portal and fill the relevant details on the menu page.
• Click on the "e-challan" link from the Commercial Tax Portal to log on to the State Treasury Portal.
• Select the Department from the "E-Payment" menu. For e.g. to make an e-payment for Commercial Tax, click on the link "Commercial Tax" under the "E-Payment" category.
• Select the Head of Account (HOA) from the dropdown menu.
• Select details like district, office address, assessment year and tax period. At Bank Gateway, select Bank name.
• Click the "confirm" button to confirm the transaction. Option is available to modify the details of the transaction by clicking the "Back" button.
• Taxpayer / user will be guided to the Bank site. Login using the Corporate Internet Banking ID and password. The information filled on the "Treasury" portal (e-challan) will be displayed.
• Select the account from which the e-payment has to be made. The transaction can be rejected by clicking the "Reject" button.
• Verify the tax payment details and select the appropriate approver by clicking the "Look Up" option.
• Click the "Validate" tab to validate the payment with the transaction password.
• On successful payment, an e-challan counterfoil will be displayed containing the Challan Identification Number (CIN), payment details and the name of the bank through which the e-payment was made. This counterfoil is proof of the payment made.

Process flow for Andhra Pradesh State Tax payments is as below:

• Log on to the Andhra Pradesh State Tax Portal for Andhra Pradesh State Commercial Tax site.
• Access the Treasury Portal, then select Type of Tax for tax payment. For e.g. to make an e-payment for VAT, CST, etc.
• Mention TIN.
• Details like name of the Firm, name of the Prop/ Mg. Prtr/ MD and purpose will be auto populated.
• Select Tax period (From - To) and enter Amount (in Rupees). Click on "Submit" tab.
• Verify the tax payment details from the e-Payment Summary page. Post verification, click on "Make Payment" tab.
• Choose Bank name from "Now choose the Bank to make payment" dropdown. Click on "Submit" tab.
• Taxpayer / User will be guided to the Bank's portal. Log on with the Corporate Internet Banking ID and password. The information filled on the "Treasury" portal (e-challan) will be displayed.
• Select the account from which the e-payment has to be made. The transaction can be rejected by clicking the "Reject transaction" button.
• Verify the tax payment details and select the appropriate approver by clicking the "Look Up" option.
• Click the "Validate" tab to validate the payment with the transaction password.
• On successful payment, an e-challan counterfoil will be displayed at the Treasury Portal containing the Challan Number and payment details. This counterfoil is proof for the payment made.

Step 1: Login to www.icicibank.com

Step 2: Click on the "Corporate link" and enter your Corporate ID, User ID and Password.

Step 3: Click on "Tax Payments" option.

Step 4: Click on the "Direct Tax Payment/Indirect Tax Payment /State Tax Payment" Report

Step 5: Enter the period for which the tax is paid and click on "Submit"

Step 6: A Tax Payment Report will get generated. A radio button is provided to select the transaction and to download the challan.

Step 7: Click on "Download Challan" to save the challan on your desktop.

No. Customers with valid Corporate/Retail Internet Banking IDs can directly access the NSDL site to fill the required challans and use the IDs to access the ICICI Bank's online platform to make their tax payments. For State tax like Gujarat State tax, the customer needs to have login credentials for the "Treasury" portal.

After filling the details on the NSDL /Treasury website necessary for making the payment and selecting ICICI Bank for payment , the user is (automatically) taken to the Corporate Internet Banking site of the Bank where he can fill the necessary payment details and route the transactions as per the "Company's Approver Matrix" defined by the system

Customers are required to submit a filled Channel Registration Form along with the required documents to get enabled for CIB.

No for making tax payments customer has to have Bill payments and transaction option enabled. With View facility customer cannot make tax payments

For all successful payments (i.e. payments where customers account has been debited) customer would get acknowledgment / Challan under the Bill Payment link in Corporate Internet Banking (CIB).

Yes, Customer can view all successful tax payments under the Bill Payment link in Corporate Internet Banking (CIB).

For all online tax related queries need to be addressed to the online tax team at E-mail - onlinetax@icicibank.com,

For all CIB payments related queries the same need to be addressed to E-mail - corporatecare@icicibank.com