Namma Chennai Card FAQs

Namma Chennai is a prepaid card presented to you by ICICI Bank, Greater Chennai Corporation and Chennai Smart City Limited. This card enables you to make cashless payments in the city of Chennai. So, drive away the hassles of carrying change, make payments with ease and along with tracking your expenses with this card.

The card can be used for making payments at:

1. Greater Chennai Corporation (GCC) Centres for tax and bill payments
2. Greater Chennai Corporation (GCC) Centres for reloading your card
3. Shopping and restaurants
4. E-commerce transactions

Please refer to ‘Issuance Locations’ section to find your nearest Namma Chennai issuance counter. The cost for a non personalised card is Rs 100, excluding applicable taxes.

You can recharge your card by paying through Credit/Debit Card at any issuance counter. You can also recharge the card by doing an online top-up on the customer portal (coming soon). Please refer to the section “Issuance locations” for details. First time recharge is a minimum of Rs 10. Subsequently, the recharges can be in multiples of Rs 10. The maximum balance that your minimum KYC prepaid card can have is Rs 10,000.

This card has a validity of 4 years. Post card expiry, you can apply for a new card and your last outstanding balance will be transferred from your old card to your new card.

Yes, your Namma Chennai Card is safe to use, as your transactions are authenticated by using a PIN or OTP.

You can activate your card by doing a simple PIN SET and a top-up of Rs 100.

If your card is lost, stolen or damaged, you need to immediately block the card by calling our Customer Care on 1800-266-9849. You can apply for a replacement card (after blocking your previous card) at the card issuance counters. Your last updated card balance will be transferred from your previous card to your new card. Card replacement charges apply.

You may call our Customer Care on 1800-266-9849 in case of any grievance.