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We bring you value added services like 24x7 Road side assistance to make sure your car is in safest hands.

  • 24X7 Toll Free Helpline – Partner shall provide Roadside Assistance services round the clock including public holidays and even guide you over phone with vehicle problem that our expert deems fit to be supported on phone.
  • On site Roadside repair – If your vehicle gets immobilized due to a Flat Tyre, Dead battery, minor fuse problem etc., arrangements shall be made by Allianz Partners to mobilize & assist the vehicle, if the problem still persists or requires major repairs the vehicle will be safely towed to the nearest authorized OEM workshop.
  • Towing of vehicle – If your vehicle gets immobilized due to Electrical Issues, Wrong Fueling, Mechanical failure, Accident, etc. Partner shall arrange to have the vehicle safely towed to the nearest Authorized OEM Workshop.
  • Taxi Services – In case of a breakdown / accident, arrangements will be made for free travel of the vehicle occupants from the spot of immobilization by a taxi up to a maximum of 50 kms.
  • Customer conference calling – For seamless & speedy services, a conference call between the customer, the assistance provider and Partners will be arranged. The customer will be kept updated on a regular basis about the status of services.
  • Custody Services: In case the customer is in a hurry and the towing vehicle will take time to arrive, then the customer shall be extended custody services for the vehicle, by Partners, through its service provider which shall relieve him so that the customer can carry on with his journey.
  • Fuel Delivery: In the event of immobilization due to an empty fuel tank, arrangements will be made for delivery of fuel up to a maximum of 5 litres on actuals.
  • Locked/Lost Key Benefit: In case of locked key /lost key arrangement will be made for retrieval of the spare key from the residence of the customer
  • Accommodation / Emergency Assistance – In the event that a customer’s vehicle is immobilized or meets with an accident while travelling out, Allianz Partners will help in organizing Hotel accommodation or emergency medical services near the location of the breakdown event.
  • Vehicle Repatriation – In case the car repair is going to take more than 2 days after it has been towed to an Authorized workshop then the customer may get his car repatriated back to his hometown for a distance of up to 100Kms and for places beyond 100kms, at a chargeable basis.
  • Replacement / Courtesy Car: In case a vehicle is immobilized and the customer needs a replacement car for local mobility then a replacement vehicle of a higher category or the best available vehicle will be arranged at prevailing market rates.

Please click here for applicable Terms and Conditions.

  • Customers will be eligible to avail the Roadside assistance on payment of joining fee.
  • On eligibility, your contact details will be sent to the provider, post which the provider will send a confirmation SMS on your registered mobile number with instructions for utilising the service.
  • After the first year, you shall be automatically registered for the second year on payment of annual fee. This service in the first year will be provided by Allianz Partners which may be subject to change every year.

For more details on how to avail the service, click here.

Please click here for applicable Terms and Conditions.

*Terms and conditions of ICICI Bank/third parties apply.




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