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ICICI Bank offers a smart solution to manage your expenses, in the form of a Companion Card – Your payment buddy
The Companion Card is a reloadable prepaid card that can be used to conveniently manage expenses at the fingertip. This card is available in two variants, viz., Companion & Companion+ Cards. The card can be used for ATM cash withdrawals, POS transactions at merchant establishments & ecommerce purchases. The card comes with secured chip & PIN technology.
The Companion Card is the ideal alternative to traditional ways of managing funds, as it can keep a check and control on expenditures.
How does a Companion Card work?
ICICI Bank Companion Card can be reloaded instantly using iMobile Pay app. The card can then be used for payments at POS terminals, ecommerce transaction as well as withdraw cash from ATM.
Customers can log in to their account using their user ID and password and manage their Companion Cards digitally. They can instantly reload their cards, reset PIN, control transactions, set limit for transactions, and much more.
To buy an ICICI Bank Companion Card:
Log in to iMobile Pay app and apply for your Companion Card, now.
Refer to the User Guide for more information.
Click here to know the Terms & Conditions.
- Joining Fee – Rs 199+GST
- Annual Fee – Rs 249+GST
- Joining Fee – Rs 499+GST
- Annual Fee – Rs 449+GST
- Amazon voucher worth Rs 500
INSTANT RELOAD
You can upload and reload anytime and anywhere digitally at the convenience of your fingertip.
RECENT TRANSACTIONS
You can check all the transactions and spends of your card online, which gives you the advantage of better tracking of your accounts.
INSTANT SMS ALERTS
We also provide a facility where you will receive an SMS alert on your registered mobile number whenever any transaction happens through the card.
24X7 CUSTOMER CARE ASSISTANCE
ICICI Bank has created a dedicated helpline number that remains active 24x7. So be it a balance inquiry, lost-card reporting or activating the replacement card, this number remains available for your help anytime.
Helpline Number – 022 50405238
MERCHANT OUTLETS
The card can be used to withdraw cash from any Bank ATM and to shop at more than five lakh merchant outlets. The card can also be used for online purchases. Also you can visit our website, www.icicibank.com, to get information on the ongoing merchant offers and discounts.
INSTANT PAYMENT
The Companion Card can be used soon as it is activated. It is extremely convenient & easy to use. Swipe your card at merchant outlets or pay online instantly using Companion Card
ELIMINATION OF CASH
Go digital and eliminate the need of cash payment as far as possible. With contactless card variants, you can make payments at a single tap
NO REQUIREMENT OF MINIMUM BALANCE
You need not maintain any minimum balance on your card. So, you can spend the way you want till the balance comes to zero.
LOST-CARD BLOCKING / REPLACEMENT
In case you lose your Companion Card, all you need to do is call our Customer Care to block the card. Once a positive verification is made, the lost card will be blocked and a new card request will be initiated.
SAFE AND SECURE
Not only that Companion Card is secured with EMV chip & PIN technology, to enhance security, customers can also enable or disable POS/ECOM/ATM at the click of a button. Customers can also set limits for their transactions in POS/ECOM/ATM.
FLEXIBILITY OF USE
There’s no need to spend the entire amount in a single swipe or at a single shop. The value and location of the purchase is at the sole discretion, convenience and will of the cardholder.
ONLINE SHOPPING
The ICICI Bank Companion Card has been enabled for making payments for online purchases. For security on the internet, you need to register for “Verified by Visa” prior to usage of the Card.
ENJOY OFFERS AND DISCOUNTS
You can avail amazing discounts on shopping, dining, fashion and travel, for details please visit www.icicibank.com/offers.
Fees and Charges
Services & Fees
1. Companion Card –
| Transaction type | Transaction charges |
|---|---|
| Joining Fee | Rs 199 + GST, as applicable |
| Annual Fee | Rs 249 + GST, as applicable |
| Card replacement fee# | Rs 199 + GST, as applicable |
| Cash withdrawal from ICICI Bank ATMs | Free |
| Cash withdrawal from Non-ICICI Bank ATMs** | Rs 20 per withdrawal + GST as applicable |
| Balance Enquiry from ICICI Bank ATMs | Free |
| Balance Enquiry from Non ICICI Bank ATMs** | Rs 8.50 per enquiry + GST, as applicable |
| Inactivity fee* | Rs 25 + GST, as applicable |
| #Card replacement fee is applicable on lost and expiry cards. | |
*Inactivity fee will be levied on cards which have not been replaced for a period of 3 months **Charges maybe levied by acquires bank, as per their policies. ICICI Bank shall not be held |
|
2. Companion+Card
| Transaction type | Transaction charges |
|---|---|
| Joining Fee | Rs 499 + GST, as applicable |
| Annual Fee | Rs 449 + GST, as applicable |
| Card replacement fee# | Rs 199 + GST, as applicable |
| Cash withdrawal from ICICI Bank ATMs | Free |
| Cash withdrawal from Non-ICICI Bank ATMs** | Rs 20 per withdrawal + GST, as applicable |
| Balance Enquiry from ICICI Bank ATMs | Free |
| Balance Enquiry from Non ICICI Bank ATMs** | Rs 8.50 per inquiry + GST, as applicable |
| Inactivity fee* | Rs 25 + GST, as applicable |
| #Card replacement fee is applicable on lost and expired cards. | |
*Inactivity fee will be levied on cards which have not been replaced for a period of 3 months **Charges maybe levied by acquires bank, as per their policies. ICICI Bank shall not be held |
|
The ICICI Bank Companion Card is a EMV chip & PIN technology based pre-paid card, which can be loaded in rupees. The card does not have any minimum balance requirement and it offers you the flexibility of using it at all the VISA ATMs and merchant outlets in India, as well as for making ecommerce(online) transactions.
The Companion Card can be used at any VISA-enabled points of sale(POS) terminal or ATM. The card can also be used for online transactions.
There is no restriction on the number of re-loadings on a card.
The ICICI Bank Companion Card kit contains the following:
- EMV Chip & PIN enabled card
- Vouchers, as per your joining benefits
- Welcome Letter
- User Manual
- Envelope: With the following instruction on the seal "ACCEPT PACKAGE ONLY IF SEAL INTACT. DO NOT HANDOVER PACKAGE TO ANYONE".
The validity of the card is 5 years from the data of issue i.e. “Valid From” as printed on the card.
You may log in to your iMobile app using your user ID & password and apply for a Companion Card of your choice under CARDS AND FOREX section
The maximum available balance in your card should not exceed INR 1,00,000 at any time. There is no minimum balance that can be loaded.
To change the limit for your card, you may login to iMobile Pay using your user ID and password. Alternately, you may call our Customer Care and make a request. Our Customer Care Executive will take your request and it will be completed within 5 working days. The Customer Care number is 022 50405238.
You can place a request at our Customer Care for the replacement card. The new card will be issued and the available balance will be transferred to the new card within 11 working days. Replacement charges of Rs. 199 plus service tax will be levied on the new card. As soon as you get your replacement card, generate your PIN through the iMobile Pay App.
Alternately, you can also place a refund request at our Customer Care for the available balance on the card and share your bank account details with us in which the amount has to be credited. The available balance on the card will be credited in your account within 7 working days. All refund requests have to be placed within 3 months from the card expiry date i.e. “Valid Thru” as printed on the card.
ICICI Bank Companion Card comes with enhanced security of EMV Chip & PIN technology. Additionally, you are required to sign on the charge slip (produced by the Electronic Data Capture machine at the time of purchase) to complete a transaction at the merchant outlet. The merchant has to match this signature with the signature on the signature panel on the reverse of the card. Transactions at merchant outlets are thus protected by your signature. You must ensure that you sign on the signature panel as soon as you receive the card.
To withdraw cash from an ATM, first look for the "VISA" or "Plus" logo on the ATM. At an ATM where the logo is present:
- Insert the card in the card slot as advised on the ATM panel. The ATM will ask you for your PIN
- Enter the ATM-PIN of you card. Once your ATM-PIN is validated, the machine will prompt you to enter the amount of cash you wish to withdraw
- Enter the amount of cash you need. If your ICICI Bank Companion Card has sufficient funds, the machine will dispense the requested cash.
Most ATMs have the facility to check the balance on the card. However, you may also check the same in your iMobile app.
If you forget your ATM-PIN, you can reset the PIN by logging in to iMobile Pay app. Alternately, you may call our Customer Care and ask to reset your PIN.
Your ICICI Bank Companion Card comes with zero lost-card liability after its loss has been reported. Hence report loss of the card to our Customer Care as soon as you come to know of it. We will block the card and thus prevent any further usage. We will then provide you with a replacement card. Generate your PIN through iMobile Pay App as soon as you get your replacement card.
