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Steps To Use Self Care Portal

Step 1
Step 1

Login to the portal using your card number. An OTP will be triggered to your registered mobile number.

Step 2
Step 2

Click on “Generate Profile Password” which is available at top right dropdown option

Step 3
Step 3

Enter your New Password and OTP triggered on your registered mobile number and login again


Benefits & Features

Benefits of the Self Care Portal:

1. Anytime & Anywhere access to data 

2. Significant reduction in TAT for servicing requests

3. Zero miss-outs due to manual intervention 

4. Overall increase in Customer Satisfaction and Stickiness

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