Positive Pay FAQs

It is not mandatory to use Positive Pay. However, cheques issued at a value greater than Rs 50,000 shall be accepted for dispute resolution mechanism under CTS grid only if Positive Pay facility is used.

Yes, the cheque will be processed even if Positive Pay facility is not used. However, any issue in relation to the cheque will not be accepted for dispute resolution mechanism under Cheque Truncation System (CTS) grid by NPCI.

Please follow the steps below to receive information for Positive Pay through Internet Banking:

• Click on Customer Service > Service Requests > Bank Accounts > Cheque book/DD related > Positive Pay
• Follow the steps below:
  • Select Account number
  • Enter Cheque number (Internet Banking validates cheque status, cheque should be unused)
  • Beneficiary/Payee name
  • Cheque amount
  • Cheque date (date cannot be older than <90> days)

Positive Pay can be done using ICICI Bank Internet Banking and iMobile facility 24x7.

Yes, Positive Pay is applicable for Current Account and Savings Account customers from Jan 01, 2021 for cheques issued at a value greater than Rs 50,000. Customer has to enter required data in the Positive Pay system at the time of issuing the cheque. In case the information is provided on the day of presentment, it may not get considered.

No, Positive Pay facility is provided free of charge to all customers.

Please follow the steps below to receive information for Positive Pay through iMobile app:

• Click on ‘Services’ in the bottom right corner, click on ‘Cheque Book Services’ and click on ’Positive Pay’.
• Enter the following details:
  • Cheque number
  • Beneficiary/Payee name
  • Cheque amount
  • Cheque date

Positive Pay is currently available only through Internet Banking and Mobile Banking app of ICICI Bank.

Positive Pay involves reconfirming the details of cheques issued electronically. You will be able to share the key details of cheques of a value greater than Rs 50,000 with ICICI Bank to add an additional verification before processing the transaction, to reduce instances of fraudulent transactions. The key details include:

• Account number

• Cheque number

• Beneficiary/Payee name

• Cheque amount

• Cheque date

No. For each cheque issued, Positive Pay will have to be done separately.

Positive Pay mechanism is implemented with an aim to prevent frauds under CTS. In case Positive Pay is not used, the cheque shall not be accepted for dispute resolution mechanism under CTS grid.

In case of any mismatch while entering details, ICICI Bank has the right to return/reject the cheque.