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Regular Savings Account FAQs
How is the minimum Monthly Average Balance (MAB) calculated?
The Monthly Average Balance (MAB) is calculated on a simple average of day-end balances for a calendar month. The MAB is calculated by adding the closing ledger balance of the account of each day from the start of the month to the end of the month. Then the total sum amount is divided by the number of days in that month.
I need to change the zip or postal code updated in my address?
For change of zip or postal code of the communication address updated in your account, you may call our Customer Care from your registered mobile number between 7:00 a.m. and 9:00 p.m. To know the local Customer Care numbers, please click here
What are the documents required for opening a Savings Account?
Documents Required for Opening Saving Account
Identity and Address Proof
- Passport
- Aadhaar
- Driving License
- Voter ID
- NREGA Job Card
- Letter from the National Population Register
PAN Card issued in India is no longer considered as a valid identity proof
Communication Address Proof
If the above address proof does not contain a communication address, then the following documents can be considered as a proof of address. In such cases, the customer will have to update the Officially Valid Documents (OVD) with a communication address and submit it to the Bank within 3 months of opening the account.
- Utility Bill, which is not older than 2 months (electricity, telephone, post-paid mobile phone, piped gas, water bill).
- Property Tax Bill or Municipal Tax receipt, which is not older than one year.
- Letter of Allotment for accommodation from an employer, issued by the State Government or Central Government Departments, statutory or regulatory bodies, Public Sector undertakings, Scheduled Commercial Banks, financial institutions and listed companies.
- Leave and Licence Agreement with any of the above employers. The agreement must contain the customer’s name as the employee.
- Pension or family pension payment orders issued to retired employees by Government departments or Public Sector undertakings, if they contain the address.
Terms and Conditions apply.