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Safety Tips


  • Sign on the card immediately on receipt.
  •  Always sign the card with a ballpoint. 
  • Never leave your card unattended at a shop or restaurant. 
  • The moment you get your Travel card, note down the card number and the emergency number. Should you ever misplace your card or it gets stolen, it will be possible for you to immediately report a loss. 
  • For security reasons, we advice you to keep a photocopy of the front and back side of the Travel Card with you.
  • Keep the above two numbers in a place other than the wallet that nests your card. If your wallet gets picked, you won't have to frantically hunt for the emergency number. 
  • When going abroad, make note of the card company's (Visa/ MasterCard/ Amex) emergency number abroad.
  • Report lost or stolen cards immediately. 
  • Try and memorize the PIN instead of noting it down somewhere.
  • Don't lend your card to anyone. Be well aware of who has access to your cards. If your Travel card is borrowed by a family member (spouse, child, parent), with or without your knowledge, you are responsible for their purchase/cash withdrawal. 
  • Never disclose the card number unnecessarily. 
  • Make sure the card returned to you at the merchant establishment is yours. 
  • When using your card in a merchant establishment, only your signature is needed. Never disclose any other personal details about yourself, be it your address or phone number.
  • Never sign an incomplete sales slip. Make sure it is totaled. 
  • Always keep a copy of the bill and the payment slip and ATM receipts for cash withdrawals. 
  • Always check your billing e-statement. Check the purchases and compare it with the bills and receipts in your possession. 
  • If returning or handing over the card to the bank, make sure you give it to a bank official and cut it before doing so. That ensures the card can never be used again.