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      Complaints against ICICI Bank as a Corporate Depository participant

      Data for month ending - March 2023

      SN Received from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average Resolution time^ (in days)
      Pending for less than 3 months Pending for more than 3 months
      1 Directly from Investors Nil Nil Nil Nil Nil Nil Nil
      2 SEBI (SCORES) Nil Nil Nil Nil Nil Nil Nil
      3 Depositories Nil 1 Nil 1 Nil Nil 7
      4 Other Sources (if any) Nil Nil Nil Nil Nil Nil Nil
      5 Grand Total Nil 1 Nil 1 Nil Nil 7

       

      Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

      Trend of monthly disposal of complaints

      SN Month Carried forward from previous month Received Resolved* Pending**
      1 04/22 Nil Nil Nil Nil
      2 05/22 Nil Nil Nil Nil
      3 06/22 Nil 2 2 Nil
      4 07/22 Nil Nil Nil Nil
      5 08/22 Nil Nil Nil Nil
      6 09/22 Nil Nil Nil Nil
      7 10/22 Nil Nil Nil Nil
      8 11/22 Nil Nil Nil Nil
      9 12/22 Nil Nil Nil Nil
      10 01/23 Nil Nil Nil Nil
      11 02/23 Nil Nil Nil Nil
      12 03/23 NIL 1 1 NIL
        Grand Total Nil 3 3 Nil

       

      *Should include complaints of previous months resolved in the current month, if any.

      **Should include total complaints pending as on the last day of the month, if any.

      ^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

      Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

      Trend of annual disposal of complaints

      SN Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
      1 2018-19 Nil 1 1 Nil
      2 2019-20 Nil 2 2 Nil
      3 2020-21 Nil 1 1 Nil
      4 2021-22 Nil Nil Nil Nil
      5 2022-23 (Till March, 2023) Nil 3 3 Nil
        Grand Total Nil 7 7 Nil

       

      Note: Only complaints received by the Bank, pertaining to the corporate depository participant services have been considered for the reporting.

      Any grievance can be mailed to corpdpgrievance@icicibank.com.

       

      Date View/Download Form
      March 2023 Click Here
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