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Mortgage customer service solutions are now available, at your fingertips! Access a host of mortgage services, such as rate conversion and part payment, all contactless, without the inconvenience of visiting any branch. Moreover, our services online are safe and secure, so you can be stress-free, while carrying out all your transactions.
Important Notice
With effect from August 11, 2022, the Mortgage Loan prepayment statement issuance TAT has been revised from the existing 7 days to 1 day
With effect from November 20, 2022, Mortgage Loan charges are being revised. Please find below the revised list of charges.
| Revision of Charges for Mortgage Loans | ||
Charges |
Existing |
Revised |
Charges for duplicate NOC/No Dues Certificate |
Rs. 100/- plus applicable taxes and other statutory levies, if any. |
Rs. 250/- plus applicable taxes and other statutory levies, if any. |
Land Loan Penal Interest |
1% penal interest if construction of house on the land is not completed within 4 years from the first disbursement date |
1% annually on the principal outstanding or Rs. 50,000/- whichever is |
With effect from November 20, 2022, new Mortgage Loan charges are being introduced. Please find below, the list of charges applicable.
Introduction of New Charges for Mortgage Loans |
|
Charges |
Description |
Loan Document Retrieval charges |
Rs. 650/- plus applicable taxes and other statutory levies, if any. |
Charges for Amortisation Schedule |
Rs. 150/-plus applicable taxes and other statutory levies, if any for physical print out |
Charges for Statement of account |
Rs. 150/-plus applicable taxes and other statutory levies, if any for physical print out |
Charges for prepayment statement |
Rs. 150/-plus applicable taxes and other statutory levies, if any for physical print out |
Cash Transaction Charges (for repayment of EMI due in cash at branches) |
Rs. 100/-plus applicable taxes and other statutory levies, if any. |
Information utility charges (Only for corporate cases) |
Rs. 300/-plus applicable taxes and other statutory levies, if any. |
Charge for non submission of post disbursement documents |
Rs. 5000/- plus applicable taxes and other statutory levies, if any. Every month the said charge will be levied from the day the document is due till the same is not submitted. |
Charges for non collection of property documents post 60 days from the loan closure date |
Rs. 500/- plus applicable taxes and other statutory levies, if any. Every month charges will be levied till collection of documents |
Additional Admin Fee for Non Auto Debit cases |
Rs. 500/-plus applicable taxes and other statutory levies, if any. |
CIBIL Report Charges for Non Individual (Corporate) Applicant/Co-Applicant |
Rs. 500/-plus applicable taxes and other statutory levies, if any |
For a consolidated list of charges, please click here.
You can reduce the existing rate of interest of your Mortgage loan, by availing of our conversion option. By exercising this conversion option, you can either convert your existing margin to the applicable prevailing margin or you can switch from a floating rate to a fixed rate or vice versa.
You can take the benefit of the conversion facility, by paying a conversion fee of 0.5%*plus applicable goods and service tax on your outstanding loan amount if prepayment charges are applicable in the loan. If prepayment charges are not applicable in the loan then Rs 1,000 plus applicable goods and service tax will be applicable as the conversion fee. Under the conversion facility, you also have the option of either reducing your monthly installment (EMI)** and/or the loan tenure**.
To know more about the conversion facility and the applicable rate or scheme options, you can call our customer care.
You can also visit our loan servicing branch to avail the conversion facility with the following documents:
- Conversion Request Letter, click here to download the document
- Cheque/Cash for payment of conversion fees
- Identity proof of applicant and co-applicant (if applicable)
Further, please note that the signatures of the applicant and co-applicant (wherever applicable) are required on all pages of the conversion document.
*In respect of under construction case, for the partially disbursed loan amount, the conversion fees shall be calculated on the outstanding loan amount (original loan amount less loan amount repaid)
**Terms & conditions apply
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