Salary Account FAQs

Click here to know the eligibility criteria for opening an ICICI Bank Salary Account.

If your organisation has an ICICI Bank Salary Account relationship, you can approach us in any of the following ways:

• Call us at our 24 hour Customer Care Centre.
• You can just walk into any of our branches.
• Write to us using the "Email Us" option.

• ICICI Bank 24 hour Customer Care Centre.
• ICICI Bank Branch.
• Write to us using the "Email Us" option.

The salary account will be converted into Regular Salary Account under the following scenarios:

1. If your management informs the bank that you are not working in that organisation.
2. If your salary is not getting credited into the account for a period of 6 months or more.

In both the above cases, the bank will have an authorization to change your salary account into Regular Salary account where you have to maintain a monthly average balance of Rs.10,000 per month or as applicable from time to time.

Benefits are two fold - to the employee and to the employer.

If the monthly salary is not being credited into your account continuously for 6 months, your salary account will be converted into 'Regular Salary Account' as per the standard terms & conditions. Also, you would be unable to convert your existing account to a zero balance account.

We would advise you to convert the existing salary account to general savings account, with a monthly average balance to be maintained at minimum of Rs.10,000.00 or as applicable. The details regarding the Terms & Conditions and service charges pertaining to general savings account have been updated on our website www.icicibank.com > Service Charges & Fees.

Please visit any ICICI Bank branch and provide your ID and Address proof to convert the salary account to general savings account. To locate the nearest ICICI Bank branch, visit maps.icicibank.com/mobile

To update new employer name in your salary account, login to your Internet Banking Account > Customer Service > Service Requests > Bank Accounts > More > Account Details Modification Related > Request to update Company/employer name in the account.

The request will be processed in 1 working day.

Note: You may make the above request only if the salary is getting credited from the new employer.

In case the salary is not getting credited from new employer, you may visit the nearest ICICI Bank branch along with the letter from your new company Human Resource (HR), stating that your salary is getting credited to this account and get it duly stamped from your HR along with the latest pay slip and photo ID proof and submit it at nearest ICICI Bank branch. To locate the nearest ICICI Bank branch, visit maps.icicibank.com/mobile .

• Introduction by the company (Stamped and Signed by the authorised signatory)
• Photocopy of the Pan Card
• Address proof

Any one of the following documents will suffice as valid Address proof:

• Aadhaar letter/card
• Passport
• Driving Licence
• Voter ID card
• PAN intimation letter
• Job card issued by NREGA

What is a Value Added Savings Bank Account?

The rate of interest applicable for the savings account is 4% per annum.

The interest is calculated at the end of the day on daily basis and credited quarterly (March, June, September and December, with effect from June, 2016).

Anywhere banking facility allows you to operate your account from a branch other than the branch where you have opened your account.
The various activities you can undertake under Anywhere Banking facilities are:

• Cash withdrawal up to Rs 15,000 per day.
• Cash deposit up to Rs 50,000 per day * .
• Local clearing Cheque deposit upto a maximum of Rs. 15,000/- per cheque .
• Balance Enquiry.
• Account statement.
• Issue of PO and DD for a maximum amount of Rs. 50,000 per PO/DD.

    * Subject to terms and conditions.

You can change the nominee(s) by making a declaration to that effect, in the appropriate form, which is available at any of the ICICI Bank branches.

No introduction is required from an existing ICICI Bank account holder for opening a Salary Account, proof of your employment / validation from an authorised official of your Human Resource Department is sufficient.

Yes, you can open a joint account with your spouse or your blood relative by providing us an acceptance letter from your company stating that they have no objection for the same.

ICICI Bank Recurring Deposit (RD) is an ideal way to invest small amounts of money every month and end up with a large kitty on maturity.

You may view the complete features of RD at www.icicibank.com > Products > Accounts & Deposits > Recurring Deposits.

Alternatively, you may click here.

ICICI Bank has a product tailormade for customers like you. We have tied up with Wells Fargo in US and you can apply for a Wells Fargo bank account here itself. If you have a bank account with ICICI Bank and a satisfactory banking record you can apply for this facility. This facility will be provided to you if you are going to US on B, L, H Visa or Work Permit. For more details contact the nearest ICICI Bank branch.

Your management can choose to disburse the reimbursements payable to you through a zero balance operative account, which is known as a Reimbursement Account.

You will not have to spend time standing in a queue in your organisation to collect your reimbursements. It also helps you in filing your tax returns.

The Reimbursement Account can be opened simultaneously along with the ICICI Bank Salary account, which would be linked with the debit card held by you.

We request you to follow the below steps to transfer the account to other branch.

Please login to your Internet Banking Account > My Accounts > Bank Accounts > Service Requests > Transfer Your Account Online > Account will be transferred within 2 working days.

please click here to transfer of account from one branch to another

Alternatively, you may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number.

To know the local Customer Care numbers, please click here.

Given below is a small list of transactions that you can do online:

Banking

• Balance enquiry.
• Transaction history.
• Use ICICI Bank Funds Transfer (eCheques) to:
  1. Transfer funds between your own ICICI Bank A/cs.
  2. Transfer funds to any ICICI Bank A/c.
  3. Transfer funds to any non ICICI Bank A/c.
• Raise Service Requests for:
  1. Fixed Deposit/ Recurring Deposit
  2. Fund Transfer Abroad.
  3. Apply for Debit Card & Cheque Books.
• Use "Bill Pay" option to pay your Credit Card Bill Instantly.

Credit card

• View current and past statement .
• Service requests like auto debit and Pay your Credit Card Bill Instantly through " Bill Pay" Option.

Demat

• View your transaction and holding statement.

Bill Payment

• Use your ICICI Bank Account or ICICI Credit Card to pay your bills from the comfort of your home.

Please click here for more FAQs on Internet Banking

Phone Banking gives you the convenience of 24 hours banking on your fingertips. You can do all the following and many more transactions on the phone:

• Balance Enquiry.
• Cheque Status.
• Cheque Book Request.
• Stop Payment Request.
• Utility Bill Payments.
• Mobile alerts.

Also if you want to enquire about the balance in your account you can use the TPIN number provided to you and can check the status directly without having to wait in line for speaking to a customer service executive.