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      Phone Banking Safety Tips

      • While talking to phone banking officer never disclose

        • 4 digit ATM/IVR PIN
        • 6 digit 3D secure PIN
        • OTP password word
        • Internet banking password
        • CVV ( Card Verification Value )
        • URN number for payee confirmation
        • GRID value of debit card
      • Ensure that no one see you entering you PIN(personal identification number)
      • Avoid giving verification details to phone banking officer in public place
      • Phone Banking channel is meant to be used by the account holder only, do not transfer the line or hand over the phone to 3rd party after completing self authentication
      • To contact ICICI Bank’s Customer Care, only use the phone number and e-mail ID updated here. Please do not use the contact details updated on any other site, as it can be fake and risk your account security.

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