SMS Banking FAQs

Please contact us at our 24-hour Customer Care.

To deactivate the SMS alert facility from your account, you may call our Customer Care from your registered mobile number between 7:00 a.m. and 9:00 p.m. To know the local Customer Care numbers, please click here

iBal is the short code SMS service provided by ICICI Bank to know the balance details of your account. Please send SMS from your registered mobile number as mentioned below: 

PRIMARY ACCOUNT: IBAL send it to 9215676766
NON-PRIMARY ACCOUNT: IBAL(space)Last 6 digits of Account Number and send it to 9215676766.

To stop a cheque, you need to SMS: ISCR(space)Cheque No(space)Last 6 digits of Account Number to 9215676766 from your registered mobile number.

Pre paid mobile recharge through SMS allows you to recharge your mobile across 13 major operators available in India.

Operators available for recharge on this platform are

Yes, you can type your new mobile operator while sending SMS to 9222208888 for prepaid mobile recharge.

Yes, you can provide last 6 digits of your non-primary account number from which you want your funds to get debited.

Minimum amount for prepaid mobile recharge through SMS is INR 10. Maximum amount limit is INR 1500 per day per user.

There is no limit on number of PMR (prepaid mobile recharge) transaction through SMS service but it should not exceed daily PMR Limit of INR 1500 per day per user.

The prepaid mobile recharge facility is a free service provided to you by ICICI Bank. Charges may be applied by the mobile operator for use of SMS.

You do not need to download any application unlike iMobile channel. Also, Non-GPRS users can recharge prepaid mobile using SMS. USSD service is available only for 5 major operators whereas Prepaid Mobile Recharge using SMS can be done across many operators.

Your account will be debited by entered value immediately. If you entered an invalid number or a postpaid number while doing recharge, the amount will be credited back to your account within 72 hours.

In case a wrong mobile number has been recharged due to wrong entry by you, the amount will not be reverted back to your account. You have to be careful while entering the beneficiary mobile number for recharge.

Simply type an SMS in the format given below and send to 9222208888:
DTH<space>Subscriber's ID<space>Operator name<space>Amount<space>Last 6 digits of your bank account number.

Example: If the last 6 digits of my account number are 123456, to recharge a TATASKY number 1005825110 for Rs. 100, I will send the following SMS to 9222208888:
DTH 1005825110 TATASKY 100 123456.

If you enter incomplete Operator's Name, your transaction will be declined.

Below is the list of keyword for different Operators.

DTH recharge through an SMS allows you to recharge your DTH across 6 major operators available in India.

Operators available for recharge on this platform are:

Yes, you can provide last 6 digits of your non-primary account number from which you want your funds to get debited.

All denominations between specified Minimum and Maximum amount are available, except Sun direct.
Denominations available for Sun direct E- recharge are:
10, 25, 40, 100, 143, 159, 160, 180, 199, 200, 300, 399, 400, 449, 500, 655, 780, 999, 1000, 1499.

There is no limit on the number of DTH recharge transactions through an SMS service, but it should not exceed daily PMR Limit of INR 1,500 per day per user.

The DTH recharge facility is a free service provided to you by ICICI Bank. Charges may be applied by the mobile operator for use of SMS.

You do not need to download any application unlike iMobile channel. Also, Non-GPRS users can recharge DTH using SMS. DTH Recharge using SMS can be done across all operators.

Your account will be debited by entered value immediately. If you have entered an invalid Subscriber's ID while doing recharge, the amount will be credited back to your account within 72 hours.

In case, a wrong Subscriber's ID has been recharged due to wrong entry done by you, the amount will not be credited back to your account. You have to be careful while entering the beneficiary Subscriber's ID for recharge.

Through SMS alerts facility, you can keep a track of various banking transactions done through your savings account.
Transaction alert intimation is sent to customers on their registered mobile number through an SMS. Currently, the alerts are sent for all the credit and debit transactions (done through any channel) in the account above Rs. 5,000. Also, the alerts are sent for all ATM transactions irrespective of the amount.

The mobile alert (SMS) charges are Rs. 15.00 per quarter + 18% Goods & Services Tax (GST) w.e.f. July 1, 2017 which will be debited in the first month of the quarter.

SMS alerts which are chargeable:
Credit and debit transaction above Rs. 5,000 through any channel
EOD balance alerts
Balance above or below a threshold limit

SMS alerts which are non chargeable:
Debit card transactions on POS/ ATM
Internet Banking SMS like OTP, URN which are bank induced
Cheque return intimation alerts (Inward and Outward)
Salary credit alerts etc.
Account opening intimation
SR/ CR creation/ closure alerts.

You can also view this information on our website www.icicibank.com > Rates and charges > Service Charges & Fees (Bottom of the page).

You will receive SMS Alerts, whenever a particular transaction has occurred in your Salary/Savings account.

No. After de-registration you will not receive message for credit and debit transactions done through NEFT and RTGS. However, you will receive confirmation message once funds are credited to the beneficiary account.

iCBR is the short code SMS service provided by ICICI Bank to make a cheque book request by sending an SMS from your registered mobile number. Please send SMS from your registered mobile number as mentioned below:

PRIMARY ACCOUNT: ICBR send it to 9215676766
NON-PRIMARY ACCOUNT: ICBR(space)Last 6 digits of Account Number and send it to 9215676766.

iBOTP is the short code SMS service provided by ICICI Bank to get your One Time Password for Internet Banking transactions instantly by sending an SMS from your registered mobile number. Please send SMS from your registered mobile number as mentioned below:
IBOTP send to 9215676766.

To pay any Postpaid Telecom Bill, you need to SMS: BILLPAY<space>10-Digit Mobile Number<space>Telecom Operator<space>Bill Amount<space>Last 6 digits of Account Number to 9222208888 from your registered mobile number.

To know your account balance, you need to SMS: IBAL(space)Last 6 digits of Account Number to 9215676766 from your registered mobile number.

To know your last 3 transaction details, you need to SMS: ITRAN(space)Last 6 digits of Account Number send it to 9215676766 from your registered mobile number.

To know the status of a cheque, you need to SMS: ICSI(space)Cheque No (space)Last 6 digits of Account No to 9215676766 from your registered mobile number.

To view/ know your present bill, you need to SMS: IVIEW(space) Biller Nickname to 9215676766 from your registered mobile number.

You can pay any postpaid bill by sending a single SMS to 9222208888 in the below mentioned format:

BILLPAY <space> 10-Digit Mobile Number <space> Telecom Operator <space> Bill Amount <space> Last 6 digits of ICICI Bank Account No.
example : BILLPAY 9876543210 IDEA 1500 123456

Postpaid Bill Payment through SMS allows you to pay your mobile bill across 13 major operators available in India.

Operators available on this platform are

Yes, you can type your new mobile operator while sending SMS to 9222208888 for Postpaid Bill Payment.

Yes, you can provide last 6 digits of your non-primary account number from which you want your funds to get debited.

Minimum amount for Postpaid Bill Payment through SMS varies from Operator to Operator. The maximum amount you can pay for any Operator is Rs.1500. Below are the details.

There is no limit on number of Postpaid Bill Payment transaction through SMS service but it should not exceed Limit of INR 1500 per day per user.

ICICI Bank will charge 1% of the total amount of the Bill Payment. Also charges may be applied by the mobile operator for use of SMS.

You do not need to download any application unlike iMobile channel and you do not require any Internet. 

Your account will be debited by entered value immediately. If you entered an invalid number, the amount will be credited back to your account within 72 hours.

In case a payment to wrong postpaid mobile number is done due to wrong entry by you, the amount will not be credited back to your account. You have to be careful while entering the beneficiary mobile number for payment.

With effect from May 1, 2013, all Savings Account customers availing SMS Alerts facility will be charged Rs. 15 per quarter (inclusive of taxes).

This facility is free, for Senior Citizen Savings account, Silver Savings Account, Privilege Banking, Wealth and GPC customers.

No. This facility is free for Salary account customers.

Charges will be deducted at the beginning of every quarter i.e. in the month of April, July, October and January.

(For the first quarter 2013-14, Charges of Rs. 10 (inclusive of taxes) will be levied in the month of May, for May and June 2013)

Yes. Even after de-registration, you will continue to receive the alerts required for transacting through our internet banking services like OTP, beneficiary addition, etc.

No.

Yes. Even after de-registration, you will continue to receive the alerts for Debit/ATM card transaction and transactions done through an ATM.